Orders are processed and shipped within 2 days. Processing time does not include weekends or holidays.
Local Mail – Orders are shipped by local mail with NO tracking. Once your order has been shipped, please allow 10-15 days for delivery (estimation)
Trackable Shipping – Once your order has been shipped, you will receive a tracking number by email. Please allow up to 5 days for delivery
Packages may require additional delivery time due to customs. We are not responsible for Customs delays.
Customs and duties are the responsibility of the customer. We recommend that customers contact their local customs office for details on charges, regulations and restrictions. Customers will be charged an additional shipping fee for returned packages due to unpaid duties and customs.
We are not responsible for any lost or stolen shipments.
It is the responsibility of the customer to ensure that he/she has entered the correct mailing address. We are not responsible for packages that are shipped with an incorrect, insufficient or undeliverable address.
Returns and Refunds:
To qualify for either a return or refund, all products must be in their original packaging and must have been purchased through chrysalisbda.com